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For anyone who spends a lot of time on the phone, effective and comfortable
communications means headsets, whether wired or wireless. GBH Communications is
one of the world
’s leading providers of headsets, with the expertise and product line to craft an
optimal headset solution for your company.
Why Headset Solutions?
Everyone knows that increasing worker productivity generally means an increase
in profitability. Increasing productivity, however, most often requires a
substantial investment of dollars and time for a company to implement. But
there is one way to substantially increase productivity
– and subsequent profitability – very cost effectively. Provide headsets for every worker who spends 10 percent
or more of their time on the phone. A study conducted in 2003 by GBH partner,
Plantronics, showed that productivity among workers studied increased 21
percent when they were provided with headsets. They also experienced a 25
percent decrease in physical discomfort. For a very simple change, these are
significant improvements.
Were this study repeated today, the results might be even more striking as
headset technology has truly come of age. Wireless technologies such as
Bluetooth, VoIP, sound dampening, improved audio quality and improved security
provide workers with:
Multitasking for improved productivity
More natural communications
Additional comfort
Ability to stay connected while moving around
Headset solutions are a win/win proposition. Workers experience greater
satisfaction while companies see the impact on their bottom line.
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